The type of information we collect:
Throughout the process of you obtaining a workout agreement with us, we collect nonpublic personal information about you. Some of these sources are:
Information we receive from you on mortgage loan and other forms (such as your phone, social security and account numbers, assets, income and employment history).
Information about your transactions with other lending institutions or creditors (such as your loan balances, payment histories and other account information) Information we receive from third parties (such as from a credit reporting agency that addresses your creditworthiness and credit history).
Information we obtain from others to verify the information you have provided to us (such as your employment history).
Information collected from our Internet web sites (such as information you provide to us and information necessary to manage your online session with us).
Our disclosure of such information: We do not disclose any nonpublic information about you to anyone, except as permitted by law or permitted by you.
Permitted by law:
By way of example, we are legally permitted to share nonpublic personal information with affiliated 877YOUKEEP companies that provide administrative and servicing functions. Additionally, we are legally permitted to share nonpublic personal information with third parties such as credit reporting agencies, federal and state regulators and loan investors, relative to matters such as negotiating your debt and closing or servicing your mortgage loan, validly issued subpoenas, quality control investigations, an audit or other examination.
Correspondence should be sent to:
877YOUKEEP Corporate Marketing
Customer Communications Group
Toll-Free Telephone Number: 877-968-5337
To insure the accuracy of your request, please provide your full name(s), address, social security number, telephone number, and if available, loan account number and approximate date of foreclosure.
Our commitment:
We will continue to maintain our dedication to protecting your privacy.
